Delaware Relay Toll-Free Numbers
and Contact Information
We’re here to help! All services are available 24 hours a day,
7 days a week, except where noted.
Chat with T-Mobile Accessibility Care
Delaware Relay Team
Headshot of Angela Officer
Angela Officer
Senior Program Manager
12524 Sunrise Valley Drive
Reston, VA 20196
Phone: 703-592-4906
Email: angela.officer@t-mobile.com
Headshot of Feta Fernsler
Delaware Relay Services
A man typing on a TTY.
TTY Relay
711 or
English: 800-232-5760
Spanish: 877-335-7595
TTY Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A man talking on a smartphone.
Standard Phone User
711 or
English: 800-232-5470
Spanish: 877-335-7595
Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A smiling woman listening on a handset and reading captions on a VCO phone.
Voice Carry-Over (VCO)
711 or
English: 877-335-7590
Spanish: 877-335-7595
VCO Customer Service
English: 877-826-2255
Spanish: 800-676-4290
Email: access@t-mobile.com
A DeafBlind man reading braille on a TeleBraille device.
TeleBraille Relay
711 or
English: 800-232-5460
Spanish: 877-335-7595
TeleBraille Relay Support Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
A man wearing a headset to listen to the other party and typing on a VCO phone.
Hearing Carry-Over (HCO)
711 or
English: 800-232-5460
Spanish: 877-335-7595
HCO Customer Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
Delaware Speech-to-Speech Services
A man holding a phone to his ear and talking.
Speech-to-Speech (STS)
711 or
English: 335-7274
Spanish: 877-335-7595
STS Customer Service
English: 877-787-1989
Spanish: 800-676-4290
Email: access@t-mobile.com
Delaware Captioned Telephone Services
A smiling man listening and reading on a CapTel phone.
CapTel
Captioning service is available:
English: 24 hours a day, 7 days a week
Spanish: 8 am – 12 am, 7 days a week
CapTel Customer Service
5 Options:
– Press the blue button labeled “Cust Serv” on the CapTel phone or call:
– English: 888-269-7477
7 days, 24 hours
– Spanish: 866-670-9134
Monday-Friday, 9:00 am – 6:30 pm
– Email: captel@captel.com
Delaware Relay Conference Captioning
A business woman reading captions of a conference call on a tablet. In the background business people are seated around a speakerphone.
Relay Conference Captioning (RCC)
RCC regular hours:
Monday-Friday, 8:00 am – 8:00 pm
Saturday, 8:00 am – 2:00 pm
RCC Customer Support
English: 833-250-2784
Please limit calls to this number
for real-time captioning issues.
Email: captioning@t-mobile.com
Customer Profile
Profile-Screen-homepage
TRS Customer Profile
English: 800-676-3777
Spanish: 800-676-4290
STS: 877-787-1989
Email: access@t-mobile.com
T-Mobile IP Relay
A women participating in a phone conversation via Sprint IP Relay app on a tablet.
T-Mobile IP Relay
English: 800-676-3777
Spanish: 800-676-4290
Email: iprelay@t-mobile.com
International Relay
Drawing of a telephone handset next to a globe.
International Relay
711 or any Delaware Relay toll-free relay number.
For a standard phone user outside
the US to call a Relay user:
English and Spanish: 605-224-1837
Support Service
English: 800-676-3777
Spanish: 800-676-4290
Email: access@t-mobile.com
If 711 does not work
711
Your building’s PBX system may need to be modified in order to enable the 711 dialing.
Contact your office administrator, IT specialist or local telephone service provider to ask for the 711 dialing in your building.
For FCC information about the 711 dialing, visit FCC website.